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The user feedback widget for SaaS teams

Turn user feedback into
your next best decision.

Collect bug reports, feature requests, screenshots, and technical context inside your product. SaaSoop helps your team triage the signal, spot patterns, and close the loop.

Start free — no card Explore the live demo
Free plan included One-script install No passive tracking
S Acme workspace
Search feedback
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Overview
Inbox 4
Roadmap
Insights
Settings
MONDAY, JULY 21Good morning, Cyril
4Needs attention
128Signals collected
1.2dAvg. response
Latest signalsView inbox
B
Checkout button disappears on mobileCheckout · Safari · 3m ago
New
I
Could I export results as CSV?Analytics · Chrome · 18m ago
Idea
Report an issue×
The checkout button disappears on my phone.
Screenshot attached
Powered by SaaSoop

Built for focused SaaS products

LeafoopOnjuhuExpatwayKiplik
1 async scriptto add the widget
Full contextscreenshot, page, and device
AI-assistedtriage, patterns, and notes
Privacy-firstno passive user tracking
One widget, three clear signals

Collect feedback without losing the product context.

Give customers a short path to report a problem or share an idea, then keep each signal attached to the page and environment that prompted it.

In-app feedback

Keep the conversation inside your product.

Collect explicit customer feedback with screenshots and technical context—without passive session tracking.

Explore in-app feedback →Bug reporting

Receive the evidence with the report.

See the affected page, browser, operating system, device details, and optional screenshot.

Explore bug reporting →Feature requests

Find the pattern behind customer ideas.

Keep requests in one inbox, group recurring themes, and turn evidence into clearer roadmap work.

Explore feature requests →
From signal to shipped

Capture, understand, and act on customer feedback.

Give users a short path to being heard and your team the context to move from report to decision without a trail of follow-up questions.

01

Add the feedback widget

Install one async script, match the widget to your brand, and choose where it appears. No package dependency or interface redesign.

02

Capture useful context

Collect a clear message with an optional screenshot plus the URL, device, browser, and operating system at submission.

03

Turn signal into action

Triage feedback, group recurring themes, plan the work, and turn shipped changes into release notes from one product workspace.

From report to release

One feedback system.
A clearer product roadmap.

Collect, organize, and act on customer feedback without turning your feedback tool into another project to manage.

Unified inbox

Every bug report and feature request in one place.

Bugs, ideas, praise, and questions arrive with the context your product team needs to triage confidently.

B

Mobile checkout issueBug · High priority

New
I

Bulk export requestIdea · 12 similar

Planned
AI insight

Find the pattern behind the feedback.

Summarize themes, identify recurring clusters, and draft release notes from the signals your users actually send.

12 reports point to checkout friction
Visual context

Screenshots and technical details arrive together.

See the page, browser, device, and operating system captured when the user submits feedback.

Slack alerts

Bring new feedback into the team’s workflow.

Send new feedback to Slack in real time so the right people can respond while the context is fresh.

Your brand

Make the widget feel native to your product.

Choose its colors, placement, style, and trusted domains while you preview each change.

Straightforward pricing

A free feedback widget. Pro when you need more.

Start without a credit card. Upgrade for more projects, volume, AI analysis, and retention.

Starter

For a focused side project.

$0/forever
  • 1 active project
  • 200 feedback items per month
  • 50 screenshots per month
  • 10 AI analyses per month
  • 12-month feedback retention
Create a free workspace
Most popular
Pro

For teams turning signal into growth.

$9/month
  • 10 active projects
  • 2,000 feedback items per month
  • 1,000 AI analyses per month
  • AI release notes and insights
  • Unlimited feedback retention
Choose Pro
Scale

For custom volume, support, and workflows.

Let’s talk
  • Custom projects and volume
  • Team onboarding support
  • Custom integrations
  • Security and SLA review
  • Priority product support
Talk to us
Common questions

What teams ask before adding a feedback widget.

What is a user feedback widget?

A user feedback widget is an in-app button or tab that lets customers report a bug, request a feature, or share an idea without leaving your product. SaaSoop sends each submission to a shared product workspace.

Can SaaSoop collect both bug reports and feature requests?

Yes. Teams can collect bugs, ideas, questions, praise, and internal feedback, then sort and move each item through a product workflow.

What technical context is included?

When a user submits feedback, SaaSoop can include an optional screenshot plus the current page URL, browser, device, and operating system. That context helps teams reproduce issues with fewer follow-up questions.

Does the widget track users?

No. The widget does not use cookies, local storage, or passive browsing history. It captures only the feedback a user submits and the technical context available at that moment.

Can I use it with React, Next.js, Vue, Svelte, or plain HTML?

Yes. SaaSoop loads through an async script, so it works across common web stacks. Start with the React guide or Next.js guide.

Hear users clearly. Build what matters.

Start collecting product feedback with the context attached.

Create a free workspace