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Feature request widget

Turn feature requests
into product decisions.

Collect customer ideas inside your product and keep them beside bugs, questions, screenshots, and technical context. SaaSoop helps focused SaaS teams organize recurring requests before they become scattered roadmap opinions.

Create a free workspaceTry the live widget
✓ One-script install✓ Optional screenshots✓ No passive tracking
Why it matters

Feature requests become noise when every channel has its own list.

Ideas arrive through support conversations, email, calls, direct messages, and memory. Without a shared intake point, similar requests look unrelated and the loudest customer can outweigh the broader pattern. An in-app feature request widget creates one path from customer signal to product triage.

How it works

From customer signal to product triage in three steps.

  1. 01
    Collect the request in context

    Customers describe the outcome they want without leaving the product area that prompted the idea.

  2. 02
    Keep requests in one inbox

    Feature ideas sit beside other feedback types so product teams can review the complete customer signal.

  3. 03
    Find the recurring need

    Group related feedback and use AI-assisted summaries to understand the theme behind similar requests.

What you get

Useful context without a heavyweight feedback stack.

Low-friction intakeA lightweight button gives users a consistent place to share product ideas.
Context beside the requestThe current page and technical environment can clarify which workflow prompted the idea.
Typed feedbackKeep feature ideas distinct from bugs, questions, praise, and other submissions.
Recurring themesAnalyze related submissions together instead of reviewing every request in isolation.
Roadmap workflowConvert meaningful clusters into product work when the evidence supports the decision.
Release communicationDraft release notes from shipped work and the customer feedback that informed it.
Installation

Add the widget with one async script.

Paste the project snippet into your document or root layout, then customize placement and colors from the SaaSoop workspace.

<script
  src="https://www.saasoop.com/widget.min.js"
  data-project-key="YOUR_PROJECT_KEY"
  async
></script>
✓ React, Next.js, Vue, Svelte, or HTML
✓ Trusted-domain controls
✓ Free plan included
Workflow fit

A private product-feedback workflow, not a popularity contest.

SaaSoop focuses on collecting and triaging direct customer signals inside your product workspace. It does not force every request into a public voting board. That makes it useful when the team needs qualitative context and recurring themes alongside request volume.

  • Give users one predictable place to submit product ideas.
  • Review the request beside the product area and environment that prompted it.
  • Look for recurring customer outcomes rather than copying feature wording directly.
  • Use the resulting evidence to inform roadmap and release decisions.
Questions

Frequently asked questions

Can customers submit feature requests inside my SaaS?

Yes. The SaaSoop widget lets users choose a feature-idea submission and describe the outcome they want without leaving your product.

Does SaaSoop include a public voting portal?

SaaSoop currently focuses on private intake, triage, recurring themes, roadmap work, and release notes rather than a public request-voting portal.

How does SaaSoop help with duplicate requests?

Related feedback can be grouped and analyzed together so the team can understand recurring themes instead of treating every submission as a separate roadmap item.

Can feature requests trigger Slack notifications?

Yes. New feedback can be sent to Slack so product and support teams see incoming requests promptly.

Try it yourselfSubmit feedback and explore the complete workflow.
Open the live demo